Course Features

• 24 hours of extensive blended training
• Classroom and online modes of learning
• Exam assistance by ITIL Expert Trainer
• Hard/ Soft copy of the courseware
• ITIL® Foundation Exam Fee Included
• Acesynergi and course is accredited by Axelos and People Cert

Certification FAQ's

Eligibility : There are no prerequisites for taking the course.
Process :
The ITIL® Foundation examination will be held on the last day of the training. This is a one hour online examination comprising of 40 questions out of which the participant has to score 26 (65%)to attain the certification. Candidates will be awarded 2 credits for the same from APMG. This is a closed book exam, and electronic devices are not allowed. To attain the highest level of ITIL® which is the ITIL® Expert certification, a candidate should have 22 credits.

The following are the various levels of Certifications available :

• ITIL® Foundation – 2 credits
• ITIL® Intermediate
  a)ITIL® Lifecycle ( 5 modules) – Each module is awarded 3 credits Service Design, Service Strategy, Service Operation, Service Transition and continual Service Improvement
  b)ITIL® Capability (4 modules) – Each module is awarded 4 credits Planning Protection and Optimization, Service offerings and Agreement, Release Control and Validation, Operational Support and Analysis
• ITIL® Expert – 5 credits
  Managing Across Lifecycle (MALC)

Reviews